Stetson Brenham 4X Ivory Felt Cowboy Hat

Stetson Brenham 4X Ivory Felt Cowboy Hat

SKU 75411639 Category

€61.00

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Product Description

Description

The Brenham is the perfect bridge between functional western heritage and refined aesthetic. This 4X wool felt hat is a standout addition to any collection, offering a versatile ivory palette that complements any formal or ranch-ready attire.

KEY FEATURES:

  • 4X wool construction
  • Classic cattleman crease – the iconic western profile
  • 4″ brim for optimal sun protection
  • 4 5/8″ regular oval crown for classic proportions
  • Leather sweatband for comfort
  • Satin lining for premium finish
  • Self-matching hat band with three-piece silver-toned buckle set
  • Stetson hat box included for storage and protection
  • Made in USA

CLASSIC CATTLEMAN CREASE:

The cattleman crease is the most iconic and timeless western hat style, featuring a center dent with side creases that create the quintessential cowboy hat silhouette. This classic profile has been the standard for generations of western wear.

CARE & MAINTENANCE:

  • Handle by the Brim: Never pinch the crown. Body oils from your fingers will stain the felt and can cause it to crack over time.

  • Brush Counter-Clockwise: Use a soft horsehair brush in a counter-clockwise motion. Pro tip: Use separate brushes for light and dark hats.

  • Dry Naturally: If your hat gets wet, flip out the sweatband and air dry away from heaters. High heat will shrink the leather band.

  • Store on the Crown: Always set the hat down upside down on its top (or use a hat rack) to keep the brim from losing its custom “roll.”

Item: SWBRNM-7540

Shipping & Delivery

Shipping Policy

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered through Lomacren, LLC. We currently provide shipping services to Europe and other worldwide regions, subject to destination availability, carrier coverage, local delivery restrictions, customs requirements, and checkout confirmation.

1. Order Processing Time

Orders are usually processed within 1–4 business days after payment has been successfully confirmed. Business days do not include weekends or public holidays. During peak seasons, promotional periods, or high order volume, processing may take slightly longer, but we will work to prepare each order as quickly as possible.

2. Shipping Areas

We currently provide shipping services to Europe and other worldwide regions. Delivery availability may vary depending on the destination country, carrier route, local address requirements, customs processing, and checkout availability. If your location is remote or difficult to access, please contact us at service@lomacren.com before placing your order.

3. Europe Shipping

For orders shipped to Europe, the shipping fee is €7.99 EUR. Free shipping is available on Europe orders of €99.00 EUR or more. The estimated delivery time is usually 7–15 business days after shipment, depending on the destination, carrier service, customs clearance, and local delivery conditions.

4. Other Worldwide Regions Shipping

For orders shipped to other worldwide regions outside Europe, the shipping fee is €10.99 EUR. No free shipping activity currently applies to these regions. The estimated delivery time is usually 10–20 business days after shipment, depending on the destination, carrier service, customs clearance, and local delivery conditions.

5. Remote Area Delivery

Some remote areas, islands, rural locations, military addresses, or hard-to-reach destinations may require additional delivery time, special carrier handling, or may not be available for standard delivery. If you are unsure whether your address can be served normally, please contact us at service@lomacren.com before placing your order.

6. Shipment Confirmation and Tracking

Once your order has been shipped, tracking information will be sent to the email address used at checkout when available. Tracking updates may take time to appear after the carrier receives the package. You can also check delivery progress through Track Order.

7. Address Accuracy

Please make sure your shipping address, phone number, postal code, apartment number, and delivery details are correct before placing your order. We are not responsible for delays, failed delivery, lost packages, additional charges, or returned parcels caused by incorrect or incomplete address information provided at checkout.

8. Customs Duties and Import Taxes

International orders may be subject to customs duties, VAT, import taxes, brokerage fees, or other local charges assessed by the destination country, customs authority, or carrier. These charges may be the customer’s responsibility unless local law requires otherwise. Customs processing may also affect the final delivery time.

9. Lost, Damaged, or Incorrect Packages

If your order arrives damaged, incorrect, defective, or appears to be lost in transit, please contact us as soon as possible. For damaged, incorrect, or defective items, please contact us within 48 hours of delivery and provide your order number, photos of the package, photos of the item, and any carrier information available.

10. Delivery Delays and Support

Delivery times are estimates and may be affected by customs inspection, weather conditions, carrier delays, local holidays, remote delivery routes, incorrect address details, or other circumstances beyond our control. If you need help with a shipping issue, tracking problem, or delivery question, please contact us at service@lomacren.com.

Returns & Refunds

Return & Refund Policy

This Return & Refund Policy explains how return requests, refund reviews, and order issue claims are handled for general retail products purchased from Lomacren, LLC. We aim to keep the return process clear, fair, and properly documented for both customers and payment review requirements.

1. Return Window

You may request a return within 30 days of receiving your order. Return requests submitted more than 30 days after delivery will not be accepted, unless otherwise required by applicable law. To help us review your request accurately, please contact us at service@lomacren.com with your order number and return reason.

2. Return Eligibility

To be eligible for return, the item should be in its original or resalable condition, with original packaging, accessories, manuals, labels, or included parts returned where applicable. Items showing signs of misuse, improper handling, intentional damage, unauthorized modification, heavy wear, missing parts, or condition changes beyond normal inspection may not qualify for return or full refund.

3. Return Process

Before sending any item back, please contact us at service@lomacren.com to request return approval. Your message should include your order number, the item you wish to return, the reason for return, and photos if the item is damaged, defective, incorrect, or not as described. Returns sent without prior approval may be delayed, refused, or not eligible for refund processing.

4. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, incorrect, or incomplete product, please contact us within 48 hours of delivery at service@lomacren.com. Please provide your order number, clear photos of the product, packaging, shipping label, and any visible issue. We may review the evidence, coordinate with the carrier when necessary, and offer an appropriate solution such as replacement, exchange, refund, or another reasonable resolution.

5. Return Shipping Costs

If the return is caused by our error, such as an incorrect item, verified defect, or item damaged before or during delivery, we may cover reasonable return shipping costs or provide another suitable solution after review. If the return is due to personal preference, change of mind, unsuitable size, color preference, duplicate order, or no longer needing the item, the customer is responsible for return shipping costs.

6. Refund Review and Timing

After we receive and inspect the returned item, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method used at checkout, including Stripe-supported payment methods or PayPal where applicable. Once approved, refunds are usually processed so that funds appear in the original account within 7 business days, depending on the payment provider, card issuer, bank, or PayPal processing time.

7. Payment Disputes and Documentation

For orders paid through Stripe or PayPal, we may retain order records, payment confirmation, tracking information, delivery confirmation, customer communication, return approval details, photos, inspection notes, and refund records as evidence for dispute, chargeback, or claim review. Customers are encouraged to contact us at service@lomacren.com before opening a payment dispute so we can review and resolve the issue directly whenever possible.

8. Non-Returnable or Restricted Returns

Returns may be refused if the item is returned after the allowed return window, used beyond normal inspection, damaged by the customer, missing required parts, not returned in acceptable condition, or sent back without approval. This policy does not limit any rights you may have under applicable consumer protection laws. If you have questions about a return, refund, damaged item, or payment issue, please contact us at service@lomacren.com.